URGENTLY REQUIRED CUSTOMER SERVICE MANAGER

UNIVERSAL HR- CAREER PORTICO
ROLE	CUSTOMER SERVICE MANAGER
POSITIONS VACANT	02
EXPERTISE	03 To 06 Years
LOCATION	Cochin
KNOW-HOW	Maintains customer satisfaction by providing problem-solving resources; managing staff.
CRITERION	·     Any Degree
REMUNERATION	Negotiable
JOB SKETCH	Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change. Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes information systems and organization mission by completing related results as needed.
PREFERENCE	25-40
INTERVIEW MANNER	Direct
RUSH CV WITH POST APPLIED   TO	universalhrc.in@gmail.com
Call Us	91- 999 53 999 80 http://universalhr.blogspot.com/