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UNIVERSAL
HR- CAREER PORTICO
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ROLE
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Call Center Representative
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POSITIONS VACANT
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15 ( Male or Female )
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EXPERTISE
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00 To 4 Years
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LOCATION
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Cochin
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KNOW-HOW
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Strong phone and verbal communication skills
along with active listening
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CRITERION
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· Any
Degree
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REMUNERATION
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Negotiable
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JOB SKETCH
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· Manage large amounts of inbound and
outbound calls in a timely manner
· Follow communication “scripts” when
handling different topics
· Identify customers’ needs, clarify
information, research every issue and provide solutions and/or alternatives
· Seize opportunities to upsell products when
they arise
· Build sustainable relationships and engage
customers by taking the extra mile
· Keep records of all conversations in our
call center database in a comprehensible way
· Frequently attend educational seminars to
improve knowledge and performance level
· Meet personal/team qualitative and
quantitative targets
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PREFERENCE
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25-40
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INTERVIEW MANNER
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Direct
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RUSH CV WITH POST APPLIED TO
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universalhrc.in@gmail.com
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Call Us |
91- 999 53 999 80
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Tuesday 22 May 2018
URGENTLY REQUIRED CALL CENTER REPRESENTATIVES IN COCHIN
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