URGENTLY REQUIRED CUSTOMER SERVICE REPRESENTATIVES IN COCHIN

UNIVERSAL HR- CAREER PORTICO
ROLE	Customer Service Representative
POSITIONS VACANT	15 ( Male Or Female )
EXPERTISE	00 To 4 Years
LOCATION	Cochin
KNOW-HOW	Strong phone and verbal communication skills along with active listening
CRITERION	·  Any Degree
REMUNERATION	Negotiable
JOB SKETCH	·         Open and maintain customer accounts by recording account information ·         Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution ·         Maintain financial accounts by processing customer adjustments ·         Recommend potential products or services to management by collecting customer information and analyzing customer needs ·         Prepare product or service reports by collecting and analyzing customer information ·         Contribute to team effort by accomplishing related results as needed ·         Manage large amounts of incoming calls ·         Generate sales leads ·         Identify and assess customers’ needs to achieve satisfaction
PREFERENCE	25-40
INTERVIEW MANNER	Direct
RUSH CV WITH POST APPLIED   TO	universalhrc.in@gmail.com
Call Us	91- 999 53 999 80 http://universalhr.blogspot.com/